Shipping

Updated 09-05-2024

By completing your payment and finalising an order with us, you agree to the following terms and conditions regarding the shipping and delivery of your order.

All orders are prepared and shipped within 24-48 hours of order placement (excluding weekends and public holidays)
Orders placed after 1pm AEST will be processed the following day Monday to Friday.
International customers must be aware of potential customs and duties fees applicable to your country.

AUSTRALIA

1-3 BUSINESS DAYS DELIVERY
ALL PARCELS ARE EXPRESS POSTED FOR $12
FREE EXPRESS SHIPPING FOR ORDERS OVER $100

NEW ZEALAND

2-3 BUSINESS DAYS EXPRESS DELIVERY
$20 (AUD) FOR ALL ORDERS

NZ Customers will not need to pay anything to customs when their parcel arrives, as this fee is included at checkout.

USA

3-5 BUSINESS DAY EXPRESS DELIVERY
$20 (USD) FOR ALL ORDERS
ALL PRICES EXCLUDE CUSTOMS FEES

*Includes Mexico

2-3 BUSINESS DAYS EXPRESS DELIVERY
$20 (AUD) FOR ALL ORDERS

NZ Customers will not need to pay anything to customs when their parcel arrives, as this fee is included at checkout.

CANADA

3-5 BUSINESS DAY EXPRESS DELIVERY
$25 (CAD) FOR ALL ORDERS
ALL PRICES EXCLUDE CUSTOMS FEES

UNITED KINGDOM

3-5 BUSINESS DAY EXPRESS DELIVERY
$20 (GBP) FOR ALL ORDERS

Please note: UK taxes are paid for orders under 135 GBP, and taxes and duties are paid for orders over 135 GBP. UK customers will not need to pay the above at customs when their parcel arrives; the above fees are included at checkout.

EUROPE

3-5 BUSINESS DAY EXPRESS DELIVERY
$25 (EUR) FOR ALL ORDERS
ALL PRICES EXCLUDE CUSTOMS FEES

Please note we currently have a cap of $600aud for all orders to Europe

*Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Rep, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City

ASIA

3-5 BUSINESS DAY EXPRESS DELIVERY
$25 (AUD) FOR ORDERS UNDER $150 (AUD)

FIJI & PAPUA NEW GUINEA

3-5 BUSINESS DAY EXPRESS DELIVERY
$25 (AUD) FOR ORDERS UNDER $150 (AUD)
$40 (AUD) FOR ORDERS OVER $150 (AUD)
ALL PRICES EXCLUDE CUSTOMS FEES

Please note we currently have a cap of $600aud for all orders to Fiji and Papua New Guinea

REST OF THE WORLD

The following countries have slightly higher rates due to accessibility. All prices are in Australian Dollars $AUD and exclude customs fees.

4-5 BUSINESS DAY EXPRESS DELIVERY
$40 (AUD) FOR ORDERS UNDER $150 (AUD)
$60 (AUD) FOR ORDERS BETWEEN $150 - $300 (AUD)
$80 (AUD) FOR ORDERS BETWEEN $300 - $600 (AUD)
ALL PRICES EXCLUDE CUSTOMS FEES

Please note we currently have a cap of $600aud for all orders to the below destinations

*Bahrain, Cook Islands, Gibraltar, Kuwait, Oman, Saudi Arabia, Turkey, United Arab Emirates, Nauru, Niue, New Caledonia, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Kiribati, South Africa, Tahiti

INTERNATIONAL CUSTOM FEES & TAXES

All taxes and customs charges will be your responsibility and are not included in the cost of the order or shipping charge. Taxes and customs charges vary depending on the Country and State of your shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that may be relevant to you. Billy J is not responsible for any additional taxes and customs charges that are requested or charged during the shipment of your order.

Please note: UK Customers taxes are paid for orders under 135 GBP, and taxes and duties are paid for orders over 135 GBP. UK customers will not need to pay the above at customs when their parcel arrives; the above fees are included at checkout.